Show the operator before the claim
Travelers should be able to see who runs the helpdesk, how to contact it, and which public pages explain the service boundary before they submit a route.
Sự tin cậy và thông tin xác thực
Trợ giúp du lịch Trung Quốc rõ ràng, có trách nhiệm.
China Travel Helpdesk cho biết ai chịu trách nhiệm, dịch vụ bao gồm những gì, không bán những gì và cách hỗ trợ các khiếu nại công khai.
Last updated: May 22, 2026
Nguyên tắc hoạt động.
Tín hiệu tin cậy của công chúng luôn có tính xác thực, có nguồn gốc và phù hợp với ranh giới dịch vụ hiện tại.
Keep advice and booking separate
The current public service provides guides, route risk checks, and practical preparation. It does not sell package tours, hotel bookings, flight bookings, guide assignments, or travel booking products.
Use evidence for public claims
Public claims such as cases, media mentions, credentials, and partner quotes require a source, date, proof link or screenshot, and public-use permission.
Keep the correction path visible
Policy-sensitive or operational pages route back to [email protected] so outdated details, unclear boundaries, and traveler corrections can be reviewed.
Tín hiệu tin cậy vẫn là sự thật.
Tín hiệu tin cậy của công chúng luôn có tính xác thực, có nguồn gốc và phù hợp với ranh giới dịch vụ hiện tại.
Who we are Live
An independent China travel setup desk.
China Travel Helpdesk is an independent editorial and route-review operation for first-time China travelers. The public team page lists current roles, visible member profiles, and the desks behind route checks, source maintenance, and traveler replies.
Operating principles Live
Clear boundary first, service second.
The helpdesk currently stays inside information, route review, preparation, and non-booking coordination. Public pages say what the service does not do before any paid promise is made.
Case proof Visible examples
Case examples are clearly labeled.
Published route-fix examples are labeled as examples, and any customer evidence requires anonymization and public-use permission.
Licenses and legal notes Boundary visible
Current boundary: non-booking support.
China Travel Helpdesk does not present itself as a government body, embassy, airline, OTA, hospital, insurer, or licensed travel agency. Booking, package tours, guide assignment, and supplier resale are outside the current public service boundary.
Ghi chú nguồn.
Các khiếu nại công khai phải có nguồn, ngày tháng, liên kết bằng chứng hoặc ảnh chụp màn hình và quyền sử dụng công khai trước khi chúng được quảng bá dưới dạng tài sản đáng tin cậy.
| Type | Item | Source | Public status |
|---|---|---|---|
| Identity | Team and operator roles | Team page and public profiles | Visible |
| Boundary | No-package and no-booking public scope | Terms, Disclaimer, About, Trust Check | Visible |
| Case proof | Composite route-fix examples | Cases page | Visible as examples |
| License | Travel agency business operation permit | Not held | No license claim displayed |
Câu hỏi mà khách du lịch đặt ra.
Câu trả lời bằng ngôn ngữ đơn giản dành cho khách du lịch so sánh trang web với ưu đãi trên mạng xã hội trước khi thanh toán.
Is China Travel Helpdesk a licensed travel agency?
China Travel Helpdesk is presented as a travel preparation and route-review helpdesk. It does not sell package tours, hotel bookings, flight bookings, guide assignments, or travel booking products.
Can real customer stories be shown later?
Yes, but only after anonymization and public-use permission. Early public examples should remain clearly marked as composite examples unless they are permissioned customer cases.
When should licensing be reviewed again?
Review licensing before launching booking, package tours, guide assignment, supplier resale, paid supplier recommendations, or any service where the helpdesk becomes responsible for travel-product delivery.